Sheraton Imperial Hotel

This hotel has made the list as one of my favorites. My family and I had our family reunion here over memorial day weekend and I can’t find enough words to describe what a joy it was staying here. The staff were so friendly and sweet. They genuinely wanted us to enjoy our time and that we did! The food was phenomenal and I definitely recommend trying it out (you can’t normally say that about hotel food!) The rooms were spacious and clean and the main lobby followed. We really did enjoy ourselves and we appreciate each and every staff member for being so helpful, patient and accommodating. Only elevator wasn’t working but there were 3 others that were available to use and they move pretty fast. Overall, I enjoyed my stay and I know my family did also. Thank you folks!

The entire staff was wonderful! Shuttle service was reliable for my mom and all her friends! The food was amazing! Please, take the time to order a hot meal, the Executive Chef has done a phenomenal job with his team. When I tell you the hotel staff went above & beyond, that is an understatement. I only spent a few nights of my mom’s stay with her and they impressed me very much with their hospitality. We were here for an event, the space was perfect for us and again, the food was deliciously prep. Definitely recommend this hotel.

I had a wonderful experience from start to finish because of the shining star, Shy! Excellent face of the hotel. The property was also beautiful, clean & very well-maintained. What truly stood out during my stay was the exceptional customer service. I’d especially like to recognize Shy, Jordan & Ivy for their professionalism & attentiveness—they all went above & beyond to make sure everything was perfect & that I felt welcomed throughout. I also again want to give a special thank you to, Shy who was incredibly kind, friendly, gave excellent referrals that enhanced our stay. Her warm & positive attitude really made our stay even more special. Overall, I highly recommend this resort & look forward to returning again soon & referring all that I know to come stay here first.

Absolutely great service, front desk person Tiffany and Ashlei were so nice and so helpful. The driver/ manager. Maurice was super helpful and also nice. The Sunday Brunch was great!! The cooks were all awesome!! The music by Zakee was great and he has great taste with his choice of songs!! I have not one complaint!! And coming from NYC, we normally complain but NOTHING this go round. Thank you all for your great hospitality.

Just wanted to take a moment and appreciate these two ladies(Shy &Tiffany) at the check In/Out desk for their genuine and caring nature! They were very hospitable. Treated me like family & always made sure I had what I needed & things were taken care of. I admired their work ethic when things got crazy. Truly a blessing to be served like this during a business conference weekend 🏽 I appreciate you both 🤙🏽