The State View Hotel

The StateView Hotel, Autograph Collection provided an exceptional hotel experience with modern luxury, beautiful design, and outstanding customer service. The atmosphere throughout the property felt elegant, peaceful, and welcoming from the moment we arrived. The room was spacious, spotless, and beautifully designed, with comfortable furnishings and high-end amenities that made the stay feel relaxing and upscale. I especially appreciated the scenic surroundings near the university area and the quiet atmosphere that created a calm environment away from busy downtown traffic. The staff members were professional, attentive, and genuinely friendly during every interaction. The lobby, restaurant, and outdoor areas were all beautifully maintained and added to the overall luxury experience. Everything throughout the hotel appeared polished, organized, and professionally managed. This is definitely one of the best hotel options in Raleigh for business trips, weekend getaways, and special occasions.

Overall experience was great. Love the area and was able to walk down to the lake from the hotel ~1.5 miles RT on a paved path. Ms Persia at the front desk was great. She gave us great recommendations; for the walking path & for breakfast, to name a few. The flying Biscuit was so good and the people are so friendly. There are 2 minor complaints; the rooms are very dark but I'm told the rooms are being upgraded. I trust that will be taken care of. The other is that they got rid of their luggage racks. Unfortunately, no one called us back when we asked housekeeping about this. For people of a certain age, these racks are necessary. There is no table or chair to put the luggage and the floor is not an option. Please reconsider keeping them in the clothes closets.

I have not stayed here yet, but I have a reservation to stay in a few days. We are coming for an Anniversary / Stanley Cup trip. I called to ask some questions and spoke with Jada who was absolutely amazing! She answered all of my questions, she was pleasant, she was personable, and actually had a conversation with me which is rare these days. I expect that our stay will be just as nice, and will update this review afterwards.

Only negatives: A lot of fragrance in the lobby, smells like Fabuloso, prices at bar are high but expected. Wush they had a Jacuzzi. Beautiful view of lake, nice, clean. Our TV didn't work and it took calling twice to get it fixed due to the person taking the call not listening to what the problem was, not the service guy's fault, whom was friendly and helpful. Service at bar area was excellent.

Beautiful hotel. The restaurant food and drinks were amazing - I sat on the outdoor patio and it overlooks trees with glimpses of the lake. The lobby is beautiful and lots of comfy places to lounge, room was perfect and comfortable, and they checked my bag for me all day after checkout (I was at a conference with no car).