Sheraton Chapel Hill Hotel

I travel for a living, a Marriott Platinum Elite Lifetime status and I always enjoy coming to this property. It is clean, very friendly staff, nice accommodations with a great location that is close to nearby restaurants and shopping. Last night I checked in and Ms. Cindy whom works at the check in was very professional and welcoming to myself and my co-worker. Keep up the great job Sheraton Chapel Hill! This is a great place to get a great nights rest.

I’ve travelled to each corner of the US on government business. Every once in a while there comes a time when hotel staff goes above and beyond, in terms of professionalism, attitude, and over all service. The time I spent at Sheraton Chapel Hill was exactly this…..and all by the actions of Ms. Awa; an extremely polite young lady who obviously takes pride in her position. Whoever reads this will know that Awa’s handling of hotel guests is exceptional!! While this trip was a personal event for our daughter’s sorority, we were treated as royalty. Thank you Sheraton, and thank you Ms. Awa!

This is one of the best hotels in Chapel Hill. It is located in the heart of Chapel Hill. The entrance lobby is good and plenty of free parking on the premises of the hotel. Being a platinum member I was able to get access to the lounge. The lounge is good but not much of food options . The free breakfast in lounge is good but limited options from vegetarian stand-point. They didn’t have oat-meal. The rooms are good and clean and very modern. However, I felt the room was small for just a king bed. The biggest plus point is a good gym at this hotel. The staff is very friendly and greeting every time. Requested a free upgrade being a platinum member and they couldn’t offer me one.

This hotel was very accommodating. We had to do two different reservations due to the conference we attended and we got to keep the same room. The staff was so nice and helpful. Let me tell you about our bartender Darrick. He was friendly, sassy, and made some damn good drinks. If I lived here, I would want to be around him all the time. We had the best time hanging out w him at the bar. 10/10

The absolute worst hotel I’ve ever experienced in my life. No microwave anywhere in the rooms or building. We had to switch rooms constantly because of no hot water. Security was recording us on the balcony. We wasn’t loud or doing anything other than standing on it enjoying the view. Told management these things and she could care less. Our fire stick got stolen from housekeeping. I’ll never stay at this place ever again!! However I will give a huge shoutout to Clinton who works front desk. He has superb, flawless and unmatched customer service!! Everyone else there has a nasty attitude.