Four Points by Sheraton

The hotel is beautiful and clean and the staff is friendly and welcoming. We had an incident at a different hotel a few miles away that resulted in the need for a new place to stay and McKayla was incredibly helpful in getting us set up and even getting us checked in super early. She turned a rough morning elsewhere into an amazing and memorable experience for the remainder of our day in Myrtle Beach. Her kindness and compassion are qualities that aren’t always matched by others in the hospitality industry. She will never know just how big of an impact she had on our vacation. She deserves to be recognized for that!

Just throwing this out there since this may not be the case for other people. I am extremely particular about cleanliness. I got a little freaked out because my comforter had a food stain on it. Of course for me, it sent me on a quest to find another one thru the hallways. I found the room service lady and she gave me one that looked clean but just way too outdated and thin. I was freezing all night because I had tossed the comforter on the floor. In a pinch this place is ok and clean enough. The bathroom was clean, but had a few spackle jobs on the walls. One of the lamps was way too old to be there and looked stained. We had a great experience with Makayla who took us to the airport in the hotel van. She was super sweet and helpful. The bar area looked great but the furniture in the lobby needs to be replaced. I think it’s time guys.

The room we stayed in the office chair looked like it came from Goodwill. Back all scratched up . The fridge scratched up. Paint on the trim boards Ceiling and wall was like bubbled. The grass not mowed or weedeated outside walk area an out door sitting area. Trash on the ground by the pool. In the lobby area that had a big like swamp cooler ac blowing. Disappointed. However, we are only here to do the presentation for timeshares . Otherwise this would definitely not be a choice.

I wish I got her name but unfortunately didn't, the lady at the front desk in the evening is so nice and helpful, she had a smile and kind word for everyone. Hotel itself is nice, clean and updated and location is perfect. The restaurant inside the hotel wasnt good at all we ended up throwing everything but the fries out. The pizza was soaking in sauce, burger had no taste and wings werent cooked fully, server was nice.

I bought a trip through monsters at the beginning of the year. After receiving several phone calls about the trip I finally booked a destination. I know myrtle beach is an older destination. However this was the worse Marriott hotel I've even been too! I almost threw up from the hallways smelling like urine. My phone didn't work I was told I would receive a new one that never happened. I was there for 3 days. It's not near the beach at all. The on site restaurant was good but the rooms are so outdated and I know it's in the budget to replace the carpet.